About webcasting
Webcasting is an emerging medium, and we're excited to be one of the first in our industry to make this available to you. We truly appreciate your interest in this new venture, and regret if you do not have a seamless viewing experience. If problems arise during the webcast, remember that each webcast will be available on-demand, in its entirety, the day after the broadcast.
Internet requirements
A broadband/high-speed internet connection (DSL, Cable, T1, etc.) is required to view the webcast. Dial-up connections are not supported.
Adobe Flash Player
Adobe Flash Player is required to view the webcast. It is currently the standard for delivering high-impact, rich web content. To install or upgrade your Flash Player, visit: http://www.adobe.com/products/flashplayer/
If you experience problems with the webcast
We've taken every precaution to minimize any potential disruption, however, if you experience difficulty while watching the live webcast, please refer to our troubleshooting steps.
Why does the video stop or stall?
The webcast should not stop or stall under normal circumstances. However, your internet connection may not be consistent or fast enough to download the video stream. For optimal viewing, you will need to be able to download a minimum of 220 kbps (kilobytes per second) to view. To check the speed of your internet conection, run a bandwidth check on the following sites:
Please note - We do not monitor or maintain these sites, nor do we guarantee their accuracy of information.
What should I do if the video stops or plays slowly?
If the video stalls, try refreshing your browser, or closing and opening your broswer again. Also, try closing any applications that may be open on your comptuer. If the problem persists, we recommend that you check out the on-demand version the day after webcast.
